John Townsend

Need a paper version of my CV, no problem, drop me an email and I will send one over.

AREAS OF EXPERTISE
Emergency Procedures
Customer Service
Building Evacuations
Public Interaction
Report Writing
Parking Enforcement
Security Escorts
Crowd Control
Control Procedures
Safety Practices
CCTV
Store Detective
Door Supervisor
Investigating Disturbances

CAREER STATEMENT

“I feel that my greatest strengths are firstly my willingness to take responsibility for all the security duties within my jurisdiction. Secondly my ability to quickly understand a member of the public’s needs, and thirdly my positive attitude to dealing with any problem that I may come across.”

PERSONAL SKILLS
Service Orientated
Responsiveness
Leadership Skills
Professional Judgement
Problem Solving
Super Organised
Decision Making
Energetic
Excellent Communicator
Tactful & Articulate
Influencing Skill
Problem Solving
Well Organised
PROFESSIONAL
Door Supervisor Licence
Public Space Surveillance (CCTV)
Security Guarding Licence
Sole Trader Registered
First Aid Level 3
DBS Checked
Hull Bid Radio System Trained
REFERENCES
Available on request

CONTACT ME

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PERSONAL SUMMARY

A highly experienced Security Officer who is committed to complying to the highest workplace standards in terms of attendance, health and safety, and conduct towards the public. I am more than able to respond effectively to medical situations, and fire emergencies, as well as bomb threats. I have a comprehensive working knowledge of all Security Officer orders and duties. I am physically fit enough to be able to walk around for long periods, stoop, kneel, crouch, push, pull and grasp things. In my previous role I was regularly exposed to hot and cold weather conditions, smoke, loud noise, and bright lights.


I would like to join an ambitious company that is looking to recruit someone who has bags of enthusiasm and motivation needed to ensure the highest levels of safety and security.

CAREER HISTORY

SPS Security – Kingston Upon Hull
Security Officer Jul 2011 - Present
I'm responsible for impeding criminal activity & ensuring the safety of the company, its employees & assets. I'm also involved in interacting with a variety of persons including clients, visitors & the general public.
Discount UK – Kingston Upon Hull
Store Detective Feb 10 - Jul 11
I was responsible for providing protection for the physical assets of the company as well as the safety & security of its employees & patrons.
Self Employed – Kingston Upon Hull
Door Supervisor / Head Doorman Aug 11 – Present
I am responsible for providing protection for the physical assets of the company as well as the safety and security of its employees and patrons.
Floor Painters Limited – Kingston Upon Hull
Self Employed Floor Installer Feb 14 – Present
I am responsible for assisting with flooring installation projects as directed by the Flooring Installer.

KEY COMPETENCIES AND SKILLS

SECURITY
Violation and hazard detection.
Dealing with the exclusion of prohibited articles and/or contraband.
Can work outdoors in adverse weather conditions.
Mediating in conflict situations.
Warning people in a professional manner of rule infractions or violations.
Dealing with unruly people in a diplomatic way.
Ability to select an effective course of action appropriate to any situation while following company procedures.
PROFESSIONAL
Ability to maintain composure when exposed to stress.
Neat and professional appearance.
Outstanding customer service skills and focus.
Able to memorise different faces.
Strong work ethic; self-starter; results orientated.
Able to handle sensitive and confidential situations.
Operating complex and standard office equipment.
Providing direction and guidance to staff on security issues.
 
PERSONAL
Acting with the highest ethical standards, and always treating others fairly & with respect.
An approachable & professional manner.
Having a strong sense of urgency.
Effectively maintaining interpersonal relations & diplomacy with people. 
A hands on individual who leads by example.

ACADEMIC QUALIFICATIONS

Endeavour Learning and Skills Centre
Beverley Rd, Hull HU3 1UR
GCSE Maths  (Currently Studying) 
GCSE English  (Currently Studying)
Mental Health Awareness - NCFE Level 1 Award  (Currently Studying)
RDS Training Ltd. 
Old Dock Offices, High Street, Hull HU1 1HA
Level 2 Award in Fire Safety  (Currently Studying) 
Level 2 Health & Safety in the Workplace  (Currently Studying)
Selby College
Abbot's Rd, Selby YO8 8AT
Mental Health Awareness - NCFE Level 2 Award  (Currently Studying)